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How Desap has changed my life…


Tell us a bit about what you had done at college that prepared you for, and made you want to do this apprenticeship?



I completed a range of different modules and workshops on my Software Development course in college based on software and technical support, so I thought maybe going into an apprenticeship will improve my skillset and increase my chances in getting a good job. I was looking into different areas, but this field really stood out to me. I thought no other field would be this perfect because IT is the way forward in today’s digital age. It took me some time to get here but I’m glad that I am finally here now, thanks to God, Baltic training and my Mother. She’s my role model and my main reason for where I am today.


Not just because of Baltic Training and my Mother but also because of the person who accepted me to become a member of the Desap team and that lovely superstar is called Deborah Hulme.



How did you find out about the job here at Desap?


Baltic training emailed me the job specification and as soon as I read the company website and what you are all about, I thought I’m definitely going for this. Whether it is a fail or a success, I took the chance and I’m so glad I did.


Baltic have been amazing to me. It took up to 6 months to find my ideal apprenticeship and they supported me throughout my journey to Desap. I have a great relationship with the friendly staff and the other apprentices on my webinars. We discuss ideas and help each other with assessments and exams.



You have been with us almost a year now and you have come a long way! How did you find it when you first started?


I found it amazing! The first day I joined this company I knew this was the place for me and I never want to leave. I love the people here and it was a big change from previous working environments I had been exposed to where I really didn’t like it. I treat Desap as a second home and the team as my second family, so I hope to stay here and give my loyalty to the company.


There have been a lot of surprises along the way as it is my first office-based job. But the team have treated me very well, they respect you for who you are and make you feel welcome into the company.



What’s been your favourite memory so far at Desap?


Everyday stands out for me… this job and the team have changed my life. Before I started this apprenticeship, my life was in a bit of a rut but since I’ve joined the company, I have opened up and feel like a different person. The positive environment and work ethics have really helped me on my journey. I always speak highly of the team to my family and even my mother adores you guys!



What personal impact has it had on you? We have seen a massive change in you, in the way you carry yourself, your confidence and you’re into your fitness now. No more eating 30 packets of crisp a day!


Working at Desap has definitely had a positive impact on me. The influence for my fitness has come from inside and outside of work. Roger has been the main influence and some other team mates. I now feel much better health wise and it has definitely given me the motivation boost I needed.



How do you feel that the learning is supporting you in what you’re doing day to day? Do you feel you have been putting it into practice?


I’ve learnt a range of methods such as automation testing and test scripts. Before, I would only stick to one method that I felt comfortable with but now I’m using a range of methods and broadening my knowledge and skills. Understanding the theory as well as putting it into practice has helped a lot.



How do you feel that we have now recruited another software tester apprentice?


It’s been great, I feel a lot better not just because of the workload but I get to share my expertise and experiences with the new apprentice. There is a lot more social interaction which has massively improved the morale of the QA team.



What’s your favourite thing about your day at work?


I find my job fun because IT is a field that is constantly moving so it’s interesting to learn new concepts and facts every day. Also, I like taking time out and playing foosball with other staff members.



What do you hope to achieve by the end of your apprenticeship?


I hope to have implemented everything I have learnt over this year and to achieve all my qualifications. I have one more exam and webinar left to sit until I have completed my apprenticeship. I hope to pass my final exam and assessments, so I can continue stay and give more to this dream company.




By Naail Zafar

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